How we work
OBA Health Club is a membership-based digital health platform that helps members access affordable medications, telemedicine visits, and coordinated lab and imaging services, with guidance from licensed clinicians when medically appropriate.
OBA is designed for adults looking for lower-cost medication access, convenient clinician review, and a streamlined health dashboard for tracking orders, results, and recommendations.
OBA Health Club is not a pharmacy. We partner with licensed U.S. pharmacies that dispense and ship medications after a clinician determines the request is appropriate and all legal requirements are met.
No. OBA is a cash-pay membership platform. Membership may reduce prices and provide added benefits, but it is not insurance and does not replace a primary care doctor.
OBA focuses on affordability, simplicity, and safety: streamlined requests, clinician review, transparent pricing, and a single place to manage medications and health-related services.
No. If you think you are having a medical emergency, call 911 or go to the nearest emergency department.
Select Create Account, enter your basic information, verify your email/phone if prompted, and complete your profile so clinicians can review requests safely.
Accurate medical history, allergies, and current medications help clinicians decide what is safe and appropriate before any prescription is sent to a pharmacy.
Yes. You can browse many services and typical pricing. Exact availability and eligibility may depend on your location and clinical review.
Use Forgot Password on the sign-in screen and follow the steps to reset securely.
Yes. OBA is mobile-friendly. A stable internet connection improves your experience, especially for video visits.
Service availability depends on clinician coverage and pharmacy shipping rules in your state. During checkout or visit scheduling, you will see what is available in your location.
At this time, many services are intended for adults. If pediatric services are available, a parent or legal guardian must participate as required by law.
You can access your account anywhere, but clinician visits and prescription shipping must comply with state-based rules. Availability may change based on where you are located at the time of service.
No. Partner pharmacies ship within the U.S. only.
Some features may be available without membership, but membership unlocks discounted pricing and added benefits.
OBA may offer Basic, Premium, and VIP tiers. Benefits can include lower medication prices, discounts on visits, wellness features, and priority support. Exact benefits are shown in the Plans page.
If a trial is available, it will be displayed during signup. Trial rules, timing, and eligibility are shown before you confirm.
Go to Account or Membership, choose Manage Plan, and select your new tier. Plan changes may take effect immediately or at the next billing date depending on plan rules.
You can cancel from Manage Plan. After cancellation, your account remains accessible for viewing your history, but discounts and premium features may end at the end of the billing period.
Membership fees are generally not refunded for partial periods unless required by law or explicitly stated in a promotion.
Go to Billing, select Payment Method, and follow the secure steps to update your card or bank information if available.
Common reasons include incorrect card details, insufficient funds, bank restrictions, or a mismatch of billing address. Try again or use a different payment method.
Tax rules vary by state and item type. If tax applies, it will be calculated and shown before you confirm payment.
Yes, when available. Enter the promo code at checkout. Promo codes may have expiration dates and eligibility rules.
You submit a request and complete the required health questions. A licensed clinician reviews your information. If appropriate, a prescription is issued and sent to a partner pharmacy for dispensing.
Availability varies by service type and state law. Some medications may not be offered through this platform. If a medication is not eligible, we will let you know.
Yes. If a refill is clinically appropriate, a clinician can approve it. You may be asked to complete updated questions or schedule a brief visit.
A request can be denied if it is not safe, not appropriate, lacks required documentation, or is restricted by law. You may be offered alternatives or asked to see an in-person clinician.
You can indicate a preference, but fulfillment depends on pharmacy availability, clinical appropriateness, and substitution rules. Generic equivalents are commonly used unless medically necessary.
Images are for reference. Your final medication may vary by manufacturer, dosage form, or packaging based on pharmacy supply, while maintaining the prescribed active ingredient and strength.
Dose and directions must be set by the prescribing clinician. If you believe you need a change, request a review or schedule a visit.
At minimum: your age, address, allergies, current meds, medical conditions, and a symptom or treatment history relevant to the request. Some cases require records or recent vitals.
Clinicians review your medication list and allergies. You should still list every medication and supplement you take to reduce interaction risk.
List allergies clearly. If you are unsure, avoid requesting that medication until you can confirm with a clinician.
Tell us during the intake. Some medications are unsafe in pregnancy or breastfeeding and may not be prescribed through the platform.
Some conditions may require an evaluation before antibiotics are considered. If antibiotics are not appropriate or safe, they will not be prescribed.
OBA aims to reduce overhead and simplify distribution through partner relationships and transparent pricing. Savings vary by medication and location.
Pricing may vary based on membership tier, state shipping rules, pharmacy costs, and medication supply.
OBA is primarily cash-pay. If insurance is supported in the future, it will be clearly stated during checkout.
Many users can pay with HSA/FSA cards depending on their plan rules and the service purchased. Confirm with your plan administrator.
At this time, OBA generally does not offer price matching. We focus on consistent affordability and convenience.
Glimpse of Oba Work
Telemedicine is a virtual visit with a licensed clinician using video or phone, depending on what is allowed in your state and appropriate for your needs.
Common use cases include medication review and approval, minor urgent concerns, health counseling, and reviewing results when clinically appropriate.
Most visits are about 10–15 minutes, but time may vary based on complexity.
Have your medication list, allergies, recent vitals if available, and any relevant documents or photos uploaded before the visit.
Options depend on state regulations and clinical appropriateness. If video is required, you will be prompted.
Missed visits may be considered a no-show and may not be refundable. Rescheduling options may be offered depending on policy and availability.
If medically appropriate, a clinician may provide documentation. Not all requests can be fulfilled, and policies vary by state and employer requirements.
Some mental health services may be available, such as screening and counseling. For urgent mental health emergencies, call 988 or 911.
Labs may be ordered when medically appropriate, either as part of a membership offering or recommended by a clinician after review.
You will receive instructions for a partner lab location or mobile phlebotomy options if available in your area.
Results appear in your dashboard once received. Some results may include notes or recommendations from a clinician.
Significant abnormal findings may be flagged for follow-up. You may be offered a visit or a written interpretation depending on the service purchased.
Timing depends on the test. Many routine labs return in 1–3 business days, while specialized tests may take longer.
Some wellness panels can be repeated on a schedule. Frequency depends on your health status and clinical guidance.
Not always. Some tests require symptoms, risk factors, age criteria, or clinician justification.
OBA can coordinate imaging orders when clinically appropriate through partner facilities. Availability varies by location.
If imaging is ordered, you will receive scheduling instructions and approved facility options.
Radiology reports can be posted to your dashboard. In some cases, images may be accessed through the facility’s portal.
When included in your service, a clinician can review the report and advise next steps. For urgent findings, seek immediate care.
Yes. Based on your profile, questionnaires, and available results, OBA may provide wellness suggestions. Some recommendations may require clinician review.
No. Recommendations are educational and supportive. Diagnoses and treatment decisions require clinician evaluation.
Yes. Your dashboard is designed to help you track orders, results, and selected health metrics.
When available, OBA may provide lifestyle guidance. These are general recommendations and should be adapted to your personal needs and limitations.
If the rewards program is active, you may earn points on eligible purchases and actions. Points rules and expiration are shown in your rewards page.
Policy and Regulations
After prescription approval and pharmacy processing. Many orders ship within 2–5 business days, but timing can vary by medication and location.
Tracking details are provided in your order history once the pharmacy ships your order.
Yes. Packages are typically plain and do not disclose contents.
Some medications require temperature control. Availability depends on the pharmacy’s capabilities and shipping rules.
Contact support with your order number. We will assist with tracking and next steps based on pharmacy and carrier policies.
Contact support immediately with photos of the packaging and product. We will coordinate with the pharmacy on the appropriate resolution.
Some shipments can go to PO boxes, but others require a physical address. Availability depends on carrier requirements.
Generally, no. Once dispensed, medications are typically non-returnable and non-refundable for safety and regulatory reasons.
If the pharmacy has not yet dispensed the medication, cancellation may be possible. Once dispensed or shipped, cancellation is usually not possible.
Appointments can usually be canceled or rescheduled before confirmation or within the allowed window. Policies are displayed during booking.
Typically, no. Once a clinician has completed the service, refunds are not available unless required by law.
OBA is designed to protect your health information and uses security measures appropriate for handling sensitive medical data.
Only authorized personnel and licensed clinicians involved in your care, and partner pharmacies or labs needed to fulfill your request.
OBA does not sell your personal health information. Data sharing follows privacy policies and legal requirements.
You can download or request available records from your dashboard. If you need additional records, contact support for guidance.
You may request account closure. Some information may need to be retained for legal, clinical, or operational reasons, as described in the privacy policy.
Stop the medication if you are having a serious reaction and seek urgent care. For non-urgent concerns, contact your clinician or schedule a follow-up visit.
If you think you overdosed or feel unwell, call Poison Control at 1-800-222-1222 or seek emergency care.
No. OBA can support your health needs, but it is not a replacement for ongoing in-person primary care.
General educational guidance may be available. Personalized medical advice requires clinician evaluation.
Try a different browser, confirm file size limits, and ensure your internet connection is stable. If it still fails, contact support.
Common formats like PDF, JPG, and PNG are typically supported. Your upload screen will show allowed formats and size limits.
Allow camera/microphone permissions, close other apps using the camera, and test using a different browser or device.
If enabled, you may be asked to verify with a one-time code to protect your account.
Use the in-app Support option for the fastest help. You can also call (810) 991-9808 during posted support hours.
Your full name, date of birth, order number (if applicable), and a short description of the issue.
Response times vary by volume and request type. Clinical questions may require clinician review, which can take additional time.