FAQ

You can easily book a virtual consultation through our website or mobile app by selecting your preferred doctor and appointment time.

Book Now

Our membership gives you access to exclusive benefits including discounted healthcare services, personalized wellness plans, and 24/7 telemedicine support. Choose from Basic, Premium, or VIP tiers based on your needs.

View Membership Plans

Non-members can still access over-the-counter products, wellness supplements, and selected health services. However, members enjoy discounted prices and priority access.

Browse Products

The assessment includes a review of your health history, current lifestyle, and wellness goals, followed by tailored recommendations for improvement.

Start Assessment

Yes, our platform offers 24/7 telemedicine access. You can speak with a licensed healthcare provider anytime, day or night.

Connect with a Doctor

Absolutely. All our healthcare providers are licensed and board-certified in their respective specialties.

Meet Our Team

Currently, we operate on a direct-payment model to keep costs transparent and affordable. Some services may be eligible for FSA or HSA reimbursement.

Contact Support

After your consultation, if tests are required, we’ll refer you to a partnered lab or imaging center near you. Results are delivered digitally through your member portal.

Find a Lab

Log into your account and go to your appointments section. From there, you can reschedule or cancel with just a few clicks—no penalties if done within 24 hours.

Manage Appointments

We offer multilingual support, including English, Arabic, and French. You can choose your language preference when booking.

Set Language Preference